What makes us different is our attention to details.  Using just one example, we take lot of pictures before move in and we discuss with Tenants areas that could be problematic.  We want the Tenant to be aware of the true condition of the property both cosmetic like a mark on the wall as well as clean no marks on the wall. When the Tenant move out we do not want them to be charged for damages they did not cause. Of course, this can go the other way.  We do charge Tenants the for damages caused by the Tenant that's above normal ware and tear. We document everything dealing with Tenant moving in and moving out.